Computer Support Specialist Career


A computer support specialist career is a field where one uses his technical knowledge and problem solving skills to tackle any computer related problem. They can work for any company where they have to assist the employees in solving technical issues or they work for phone-in or online help desk firms by handling computer problems which the help desk employees cannot solve by themselves.

Thus, they are professionals who are trained in the various technical aspects related to computers and trouble shooting. They may also work face to face to help customers solve their technical problems related to emails, websites, anti-virus programs, printers, installation and operating systems. They help also help to repair minor hardware equipment.

How to become a computer support specialist:

In order to become a computer support specialist you need to develop your technical and communication skills so that you have the knowledge on how to solve computer-related problems and also know how to communicate the solutions to the client or customer in a simple and pleasant manner. You can study computer engineering at the undergraduate or graduate level and take courses like math, statistics etc to be adept in this field.

Computer support specialist career courses, training, programs:

You should go for a bachelor’s or master’s degree in any computer related subject like information systems, computer science, electronic or computer engineering, although some companies hire people without any formal degree but as long as they have the required computer skills and then train them on the job.

Computer support specialist career schools/colleges, education:

There are many colleges and private institutes that have full-time or online courses on computer science.

Top 4 colleges/universities:

  • Carnegie Mellon University
  • University of California—Berkeley
  • University of Texas—Austin
  • Cornell University

Computer support specialist career job opportunities, salaries/pay and recruitment:

The job outlook is growing at 14% and one can earn around $45,000 in a year by working in the post of computer support specialist.

Category: IT Careers

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