HR Call Center Analyst Career


As an HR call center analyst, one will be responsible for providing high quality support to call center managers as well as employees and other staff. The primary role of a HR call center analyst is to strengthen their working relationship with the employees of the organization in such a way that it creates a high degree of credibility for the organization in the local markets. He or she will also be responsible for creating HR policies, editing or enhancing existing policies, and implementing guidelines consistently.

How to become HR Call Center Analyst:

HR call center analyst career demands a thorough knowledge of HR practices and how an HR analyst can implement them in processes. In order to gain that knowledge, one needs to fulfill the basic educational requirement: bachelor’s degree. Most call centers require at least 3-5 years of experience for the position of an HR call center analyst although one can join as an analyst trainee and then work their way upwards.

HR Call Center Analyst career courses, training, programs:

A bachelor’s degree is the first step to kick start HR call center analyst career. One can even opt for a bachelor’s degree in HR management and then follow it up with an MBA in HR management from a reputed institution.

HR Call Center Analyst career schools/colleges, education:

Some of the core areas of HR management program include management and leadership, legal issues in human resource management, compensation and benefits management, employee and labor relations, change management, and employee training and development.

Top 5 colleges/universities:

Arkansas State University

Brigham Young University

California State University, Chico

Capella University

Ferris State University

HR Call Center Analyst job opportunities, salaries/pay:

The average salary for a HR call center analyst in the USA varies from $31,287 to $53,154 annually. According to the Bureau of Labor Statistics, the median expected salary for HR call center analyst is $39,747 annually.

Category: Call Center Careers

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