IT Support Technician Career


Information technology changes fast and upcoming and new technologies pop up all of a sudden.  But the end users have to catch up and adjust to maximize the use of the technology.  This is where the IT support technician comes in. The IT support technician is responsible for giving the necessary assistance to end users.  He is tasked to diagnose problems with the use of various hardware and software, to train and assist users, and to install and upgrade computers or equipment. He does troubleshooting not only for computers but for other office equipments as well such as printers and scanners.  The IT support technician is also responsible for maintenance and installation of certain equipments such as cables.  It is a must that an IT support technician be able to test and evaluate new software available based on the needs of the user.

How to become an IT Support Technician

The IT support technician must have a background in computer science, information technology or other related field.  Earning a bachelor’s degree can help one find good employment.  Gain relevant experience by getting an internship or a job.  Employers usually look for experience, communication skills and reliability when it comes to hiring an IT support technician. An IT support technician must keep himself updated with the new trends in the industry. Getting refresher courses and undergoing training programs will help one in doing his job.

IT Support Technician Courses, training, programs

An aspiring IT support technician is given background in computer programming, operating systems, programming languages, computer applications software, troubleshooting, repair and maintenance.  He gains various IT skills in handling, installing and managing equipments, software and hardware.

TOP 5 colleges/Universities

Carnegie Mellon University, Pennsylvania

Massachusetts Institute of Technology, Massachusetts

Stanford University, California

University of California-Berkeley, California

Cornell University, New York

IT Support Technician Jobs, opportunities, salaries/pay

Formal education and practical skills gives one the opportunity to work in various industries.  One can seek employment in insurance companies, financial services, health care companies, government offices or agencies, and IT companies.  An It support technician earns an average of $48,000 per year.

Category: IT Careers

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  1. IT career Requirements & descriptions | Technology | September 22, 2011

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