Career description:
The first touch point of patients in a hospital is a medical receptionist. A medical receptionist handles customer calls, arranges appointment of the patients with the doctors, transfers calls to appropriate persons in the hospital, etc. The behaviour of a medical receptionist leaves an impression about the hospital among the patients. So, it’s very critical to appoint receptionists with good conduct.
How to become a Medical Receptionist:
There are no official programs to become a medical receptionist. Some short-term courses do exist that lead you to a certification. After getting a high school degree you can join any medicine course. Additionally getting knowledge of basic computer software can make your future prospects attractive as a medical receptionist.
Medical Receptionist Career Courses, Training, Programs:
Many degree and certification courses can be found that prepares you to be an effective medical receptionist. They teach you skills in medicine and computer software. You need to store records of patients – name, age, illness, insurance, address, etc for which you need to learn computer software. Develop good communication skills and do not feel stressed out during the office hours.
Medical Receptionist Career Schools/colleges, education:
Formal education is not necessary to become a medical receptionist. Complete your high school and get a certification course. Develop computer skills and soft skills. Most of the schools teach you all the traits that can make you a successful medical receptionist.
Top 5 colleges/universities:
- Kaplan University
- Bryant & Stratton College
- Herzing University
- Walden University
- DeVry University
Medical Receptionist Career Job opportunities, salaries, recruitment:
Medical receptionist is a good starting point to progress up the ladder in the field of medicine. It is a non-hectic job but you need to stay back in the hospital until the next person in the shift takes over from you which may lead to overtime. The pay scale depends upon the numbers of hours dedicated and it can be anything in the range of $26,000 to $45,000 annually.