Outbound Call Centre Career


Career Description:

An outbound call centre professional makes calls on behalf of the call centre firm to acquire potential customers for increasing the client base of the organization. They apply various forms of sales practice like making tele calls, telesales and other telemarketing tactics. The candidates who want to become outbound call centre executives should have extensive knowledge of the call centre industry and should have excellent marketing skills.

How to become an Outbound Call Centre professional:

To become outbound call centre professionals, candidates should at least complete their Bachelor’s degree in any education field. After that they must take up entry level careers in call centers to get the relevant education and experience. The skills that employers look for in outbound call centre professionals are excellent sales skills, communication skills, creativity, and persuasive skills.

Outbound Call Centre Career courses, training, programs:

There are many training and coaching that teach the relevant courses to make skilled outbound call centre professionals. These coaching centers are very helpful to acquire skills needed to perform the responsibilities of the job at hand well.

Outbound Call Centre Career schools/colleges, education:

There are many schools, colleges, and universities in the United States that boast of providing the best education in marketing, sales, etc apart from preparing students into well rounded personalities to become make them able outbound call centre professionals.

Top 5 colleges/universities:

Le Cordon Bleu

Liberty University

Arizona State University

University of the Rockies

Southern New Hampshire University

Outbound Call Centre job opportunities, salaries/pay, recruitment:

Candidates who want to become an outbound call centre representative could look for job opportunities in the sectors like manufacturing and distribution, financial services, health care, telecom, etc. Employers generally expect to hire candidates who have at least 2-3 years of relevant work experience. According to the estimates by Pay Scale and released through the National Salary data, the annual compensation of an outbound call centre representative ranges between $30,000 and $77,000 with the median salary being $52,000 per year approximately.

Category: Call Center Careers

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