Service Manager Career


A service manager career refers to that role where one is in charge of managing the services of a company, like an automotive company, financial company or software firm. There are many organizations that offer certain services to its clients and customers and there must be someone to monitor these services and check whether the company’s policies are followed or not.

The service manager may also get directly involved in imparting the services and has to evaluate the performance of the services team. The job responsibilities vary according to the sector one is employed in. But the main tasks deal with the maintenance and evaluation of operations and services and customer service.

How to become a service manager:

In order to become a service manager you need to have very good organizational, communication and leadership skills. You can study business management or do a technical course from a college or private institute to understand the duties you have to perform.

Service manager career courses, training, programs:

Most companies expect a high school degree from the candidate but if you are applying in a large company, you should get a college degree in business management. If the services are technical, you can get an engineering degree. One needs to have at least 3 to 4 years of experience to become a service manager and sometimes training is provided on the job.

Service manager career schools/colleges, education:

There is no fixed degree for service management and it comes within the scope of business management. You can specialize in a particular field, like, do a travel management course to understand about travel services management.

Top 4 colleges/universities:

DePaul University

University of Dallas

Virginia Tech

Full Sail University

Service manager career job opportunities, salaries/pay and recruitment:

The job outlook in this field is steady and one can expect to get an average salary of $48,000 per year.

Category: Management Careers

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