Service Writer Career


The career of a service writer is an important part of a business transaction.  He is responsible for facilitating or coordinating transactions between the client and the company. With the knowledge of products, he is tasked to ensure that all queries and needs of clients are addressed.  He is tasked to make automotive maintenance schedules, delegate tasks to auto repair staff, research and estimate costs, estimate time for repairs, process warranties, manage and organize client profiles and coordinate with suppliers.

A service writer prepares the final bill for all the repairs done.  He is also tasked to sell other services as well as do inventory.  With this type of career, one must have the ability and skills to sell, negotiate, communicate, and delegate. Being in the automotive industry, one has to have a running knowledge of automotive repair and maintenance.  One must also know the parts, costs and other automotive services.

How to become a Service Writer

An aspiring service writer must at least have a high school diploma or GED.  Complete a vocational training program that focuses on automotive repair and maintenance.  One may also take an associate or bachelor’s degree that is related to automotive services. One may take automotive services courses in various automotive schools.  Gain relevant experience as well as skills in computer use. 

Service Writer Courses, training, programs

Automotive services provide the necessary knowledge and skills required for a service writer career.  The program covers various areas such as career preparation standards, analysis of damage, finishing metal, plastic body fillers, masking, auto body assembly, auto body repair, detailing and steam cleaning, buffing and polishing, and sanding.

TOP 5 colleges/Universities

University of Michigan, Michigan

Indiana University-Purdue University Indianapolis, Indiana

Cornell University, New York

Kettering University, Michigan

University of Texas at Austin, Texas

Service Writer Jobs, opportunities, salaries/pay

A service writer has the opportunity to earn $51,000 per year depending on the work location, employer, experience and benefits. One may find employment in various industries such as auto and care dealerships, electrical and mechanical repair, automobile repair and restoration, and heavy duty truck dealership.

Category: Maintenance Careers

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