Telecom Customer Relationship Manager Career


Career Description:

A telecom customer relationship manager is one who takes care of the customer queries that arise out of usage of the telecom products and services of a company. The telecom customer relationship manager maintains a team of able professionals who look after various segments of the customer issues and resolves them at the earliest possible time. The telecom customer relationship manager is responsible for managing customer relations of the company well.

How to become a Telecom Customer Relationship Manager:

To become a telecom customer relationship manager, candidates should have undergone education in telecom or customer relationship management. Candidates can take up courses in telecom in their graduation and develop management abilities by specializing in CRM.

Telecom Customer Relationship Manager Career courses, training, programs:

Candidates can choose among a wide variety of programs that take up courses related to telecom and customer relationship management. These courses are available in full time, short time, and distance learning formats.

Telecom Customer Relationship Manager Career schools/colleges, education:

There are many schools, colleges, and universities that teach courses in mechanical engineering. There are also diploma courses that can be pursued. These universities are among the best institutes in the world in terms of faculty and infrastructure.

Top 5 colleges/universities:

Liberty University

Herzing University

South University Online

University of Phoenix

North Central University

Telecom Customer Relationship Manager career job opportunities, salaries, recruitment:

Candidates who wish to pursue their career as a Telecom Customer Relationship Manager could find job opportunities in the firms like Information Technology services, banking, financial services, retail, education, etc. About 31% of the working population in the United States working as a Telecom Customer Relationship Manager has a work experience of 10-19 years. According to the salary estimates by Pay Scale and released through National Salary data, the annual compensation of a Telecom Customer Relationship Manager can range between $36,000 and $116,000 with the annual median salary being about $78,000 approximately.

Category: Telecom Careers

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